Please Let Us Know!

Thank you for taking a few moments to share your experience with us.

Your feedback will help us and AAA refine and improve our efforts to serve you.

Sincerely,
Kennedy Tire & Auto Service

First Name:	required
Last Name:	required
E-mail address:	required
phone:
Visit date:

1. From which staff member did you receive service:
   -Please Select-



2. What are the reason(s) you chose Kennedy Tire and Auto Service? (click all that apply)
   Repeat customer
   The Kennedy Tire and Auto Service reputation
   Affiliated with AAA
   Recommended by someone
   Coupon or advertisement
   Proximity to home or work
    
3. When you entered the store, were you greeted courteously?
   Yes
   No
   If No, please explain:  
    
4. How satisfied are you with the knowledge, courteousness and efficiency of our staff?
   Very satisfied
   Satisfied
   Neither satisfied nor dissatisfied
   Dissatisfied
   Very dissatisfied
    
5. Was your vehicle ready within the estimated time frame?
   Yes
   No
   Not Applicable
   If No, how far off were we?  
    
6. How close did we adhere to the estimated price?
   Exact match!
   Very close
   close enough
   Not very close
   Way off!
   Not Applicable
    
7. When your vehicle was returned to you, was the maintenance, repairs and/or tire replacement performed to your satisfaction?
   Yes
   No
   If No, please explain  
    
8. Based on this experience, how would you rate Kennedy Tire and Auto Service overall?
   Fantastic!
   Good
   Average
   Poor
    
9. Based on this experience, how likely are you to recommend Kennedy Tire and Auto Service to a friend, family or work associate?
   Very likely Likely Neutral Unlikely Very unlikely
    
10. Additional comments or suggestions for services you would like us to offer: