Let us know!

Thank you for taking time to give us feedback on your most recent experience.

Your input on these 13 areas will assist us with enhancing our service.

Sincerely,
Jim Melvin Jr., President

   
First Name:    required
Last Name:    required
E-mail address:    required
phone:  
Visit date:     select visit date
   
  1. From which location did you receive service?
     


  2. Which of our associates assisted you?


  3. When you entered our store, were you greeted courteously?
    Yes
    No
     
  4. Do you feel our staff listened to your needs or concerns?
    Yes
    No
     
  5. Was your vehicle ready when promised?
    Yes
    No
     
  6. Were you given a thorough explanation of the work performed?
    Yes
    No
     
  7. If additional work was recommended, was it clearly explained?
    Yes
    No
    N/A
     
  8. Was your vehicle free of problems when returned to you?
    Yes
    No
    If no, please explain:  
     
  9. How clean did you find our showroom and waiting area?
    Very clean
    Clean
    Neither clean nor dirty
    Dirty
    Very dirty
     
  10. How clean did you find our restrooms?
    Not applicable
    Very clean
    Clean
    Neither clean nor dirty
    Dirty
    Very dirty
     
  11. After the work, was your vehicle cleaned to your satisfaction?
    Yes
    No
    If No, what did we miss?  
     
  12. Based on this experience, how likely are you to recommend Tire Pros to a friend, family member or work associate?
    High likely
    Likely
    Neutral
    Unlikely
    Very unlikely
     
  13. What is the main reason you chose Tire Pros?
    Repeat customer
    Reputation
    Recommended by someone
    Coupon or other advertisement
    Proximity to my home or office
     
  14. Additional comments or suggestions:

     
  15. Would you like Jim Melvin Jr. to contact you?
    Yes No
Please review your responses before clicking the Submit button.



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to third parties without your express permission.