We Need Your Feedback!

Thanks for letting us know about your experience.

Our goal has been and still is, to offer the best possible service. Your feedback will help us understand how we're doing.

Thank you,
Barry Steinberg

First Name:	required
Last Name:	required
E-mail address:	required
phone:
Visit date:

1. Which location did you visit?
   -Please Select- Natick, MA Norwood, MA Peabody, MA Watertown, MA  



2. From which staff member did you receive service?
   -Please Select-



3. We also dislike finger prints, smudges, etc.! Did we leave any in or on your vehicle?
   No
   Yes
   Not Applicable
   If yes, please describe:  
    
4. How close did the final price match the quoted price?
   Under the quoted price!
   Very close
   Close enough
   Not very close
   Not close at all (much higher)
   Not Applicable
    
5. Was your vehicle ready when promised?
   Yes
   No
   Not Applicable
    
6. Were you given a thorough explanation of the work performed?
   Yes
   No
   Not Applicable
    
7. If additional work was recommended, was it clearly explained?
   Yes
   No
   Not Applicable
    
8. Was the service you authorized completed to your satisfaction?
   Yes
   No
   Not Applicable
   If No, please explain:  
    
9. Based on this experience, what is your overall rating of Direct Tire and Auto Service?
   Fantastic!
   Good
   Average
   Poor
   the worst!
    
10. Based on this experience, how likely are you to recommend Direct Tire and Auto Service to a friend, family member or work associate?
    Very likely
    Likely
    Neutral
    Unlikely
    Very unlikely
     
11. Additional comments or suggestions for services you would like us to offer:
    
     
12. Would like to receive a 'Direct' response from Barry Steinberg?
    Yes No