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Please let us know!
Thank you for taking the time to give us feedback on your most recent experience at Advanced Auto Service and Tire Center.
Your input will take only a few minutes and will assist us with our continual efforts to enhance our service and customer experience.
Sincerely,
Paul Couture
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Which location did you visit?
- From which staff member did you receive service?
- We do not like to keep our customers waiting. Do you feel you waited too long for someone to assist you?
No
Yes
Not Applicable
If yes, please explain:
- How courteous was our staff?
Extremely courteous
Courteous
Neither courteous nor discourteous
Discourteous
Very discourteous
Not Applicable
- Compared to the estimated work time, how precise was our actual work time?
Very precise
Precise
Imprecise
Very imprecise
Not Applicable
- How clear was our staff when describing the products or services needed for your vehicle?
Very clear
Clear
Neither clear nor unclear
Unclear
Very unclear
Not Applicable
- If additional work was recommended, how clearly was it explained?
Very clearly
Clearly
Neither clearly nor unclearly
Unclearly
Very unclearly
Not Applicable
- How close was the final price to the estimated price?
Much lower!
Lower
Exact match
Higher
Much higher!
Not Applicable
- When your vehicle was returned to you, was the completed work performed to your satisfaction?
Yes
No
If No, please explain:
- Based on this experience, how likely are you to recommend Advanced Auto Service and Tire Center to a friend, family member or work associate?
Very Likely
Likely
Neutral
Unlikely
Very unlikely
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Additional comments or suggestions:
- Would you like a personal response from company President, Paul Couture?
Yes
No
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