Products and Services

The core of the CustomersFirst offerings is a dedication to providing you and your company with a sure-fire way to initiate, gather, report and analyze feedback from your customers. CustomersFirst can help you understand in greater detail how your customers currently feel, without any cumbersome data entry or lengthy mail delivery.

Below are our products and services. Click on one for more detail. If you'd like additional information, please call us at 508-651-7900.

ViewTrack™ Application Service
Read more about how CustomersFirst members collect and analyze customer feedback online, instantly.

On-site Customer Service Consultations
Have a CustomersFirst presenter visit your staff to educate and instruct them in the best industry practices in customer service.

Customer Service Research
CustomersFirst is continually scouring its resources for studies and examples of how customer service is developing as an industry in order to provide the most up-to-date information to its members. We recommend that you visit this page on a regular basis to stay abreast of the latest in industry developments.

 

Businesses To Help You:
Retail Concepts  Norwell, MA
Customers That Click  Newton, MA

 
 

Need more information? Please contact us today.